Southville Primary School

Go to www.parentpay.com

• Type in the username and password received in the activation letter from the school, be sure not to confuse the letter l (for lemon) with the number one (1) and the number 0 (zero) with the letter o (for orange). Note: these user details are for one-time use only and will become invalid after account activation
• Follow the on-screen instructions to successfully activate the account. At this point you will need to enter in your name, email address and select a password for the account (your email address will become your username)
• Read the ParentPay terms and conditions and click in the box next to Accept terms and conditions at the bottom of the page and click Continue

A verification email will be sent to the email you used. You will need to click on the link within the email to activate and access your account.

Changing usernames and/or passwords

If at any time you want to change your username or password, you can do so as follows:

• Go to the ‘I want to…’ area of your home page
• Select View/edit profile > Your details

First, you will need to confirm your existing password – then you can make any changes required and click Save.