Southville Primary School

Go to www.parentpay.com

• Type in the username and password received in the activation letter from the school, be sure not to confuse the letter l (for lemon) with the number one (1) and the number 0 (zero) with the letter o (for orange). Note: these user details are for one-time use only and will become invalid after account activation
• Follow the on-screen instructions to successfully activate the account. At this point you will need to enter in your name, email address and select a password for the account (your email address will become your username)
• Read the ParentPay terms and conditions and click in the box next to Accept terms and conditions at the bottom of the page and click Continue

A verification email will be sent to the email you used. You will need to click on the link within the email to activate and access your account.

Changing usernames and/or passwords

If at any time you want to change your username or password, you can do so as follows:

• Go to the ‘I want to…’ area of your home page
• Select View/edit profile > Your details

First, you will need to confirm your existing password – then you can make any changes required and click Save.

If you have any other queries, please contact us.

Calls to the school may be recorded for quality assurance, Data Protection and Child Safety Purposes.